FULL LIST OF POLICIES

Reservations

Classes can be reserved online using our mind body online schedule. Reservations must be made with a credit card to confirm your place in class.

Private Sessions, Small Groups & Workshops
Reservations for private sessions must be made in person, over the phone or by email. Please contactmcdancefitness@gmail.com to inquire about availability. Reservations may be cancelled over the phone or by email 24 hours before the start of the workshop. Private Sessions and Workshops canceled after the 24 hour cancelation window will be charged full price for the missed service.

Waitlists

If you are added to class from a waitlist, you will receive an email from us for confirmation.

Cancellations

Reservations and Classes booked are subject to a 24 hour cancellation window. You must cancel your reservation online, on the phone or in the studio. Classes purchased cannot be refunded or transferred.

Studio Policy & Etiquette

Arrival
First time clients are requested to arrive 10-15 minutes before the start of the class. For safety reasons, clients cannot join the class once instruction has begun.

Etiquette
Please refrain from using cell phones during class. Proper footwear must be worn for each class in the studio, i.e. grip socks and or sneakers. Please refer to guest code of conduct. No Pets or unattended children are allowed in the studio durning class.

The staff of the MC Dance and Fitness is committed to providing a high quality environment for all clients. We are dedicated to maintaining an environment in which each client can feel safe and respected. In order to assure a positive experience, clients are expected to conduct themselves in an appropriate manner at all times while participating in MC Dance and Fitness programs and its facilities. The following standards of conduct apply to all clients during their program participation as well as to all guests during their visit to the MC Dance and Fitness. The client must conduct himself in an appropriate manner while in a program or within the MC Dance and Fitness studio. Clients are expected to be respectful of other participants and staff.

Purchasing & Return Policy

 

Class Package Policies
Single classes expire one month from date of purchase. 10 class series expire three months from the date of purchase. 20 class series expire six months from the date of purchase. 30 class series expire nine months from the date of purchase.

Special promotional packages and workshops may have shorter expiration dates.

If a reservation is early cancelled the class is credited to your MC Dance and Fitness account to use towards future reservations. Purchases will not be refunded to your credit card, or given back as cash.

Return Policy for Packages
Single classes, class packages, unlimited packages, special promotions, workshops and memberships are non-refundable and non-transferable.

Return Policy for Merchandise

NO refunds. We will gladly accept returns of unwashed and unworn merchandise with the tags attached within 15 days of purchase date for store credit or exchanges. Socks, accessories & undergarments are final sale. All sale items are final.

*Classes and instructor assignments are subject to change. Pricing is subject to change without notice.

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@2019 by ajmax productions for MCDF with love